CHARLESTON, S.C. (WCIV) — AT&T cellular customers around the Lowcountry are experiencing a major outage in service.
You can view an AT&T Outage map here.
AT&T officials told ABC News 4 that the outage was caused by a cut fiber. They said their technicians are working as quickly as possible to resolve the issue.
As of this writing, the company's last tweet from it's @ATTCares account was Tuesday and was quite prophetic.
Troubles started around 12:30 p.m and a service representative told one of our staff that it could be Thursday morning before the issue was resolved. Another rep said it could be 2 p.m. Thursday.
The rep advised customer to enable WiFi calling on their devices.
Simply go to Settings --{>} Phone --{>} Wi-fi Calling to enable calls and texts when you are in a wifi area.
The outage has disrupted service for local police using AT&T as well as some operations at Charleston international Airport.
Meanwhile, Charleston County officials are asking that people not call 9-1-1 unless you are actually experiencing an emergency.
Police officials are also warning of traffic issues around AT&T service locations.
It's not just the Charleston area that's experiencing outages. One outage map watchdog site is reporting AT&T outages in Houston, Chicago, Atlanta, Dallas, Los Angeles, and New York. There's also a large outage in Washington D.C.
We have reached out to AT&T officials to find out what caused the disruption.
We will update this story as more information becomes available.