Lowcountry Headlines

Lowcountry Headlines


AT&T outage in SC due to cut fiber

CHARLESTON, S.C. (WCIV) — AT&T cellular customers around the Lowcountry are experiencing a major outage in service.

You can view an AT&T Outage map here.

AT&T officials told ABC News 4 that the outage was caused by a cut fiber. They said their technicians are working as quickly as possible to resolve the issue.

As of this writing, the company's last tweet from it's @ATTCares account was Tuesday and was quite prophetic.

Troubles started around 12:30 p.m and a service representative told one of our staff that it could be Thursday morning before the issue was resolved. Another rep said it could be 2 p.m. Thursday.

The rep advised customer to enable WiFi calling on their devices.

Simply go to Settings --{>} Phone --{>} Wi-fi Calling to enable calls and texts when you are in a wifi area.

The outage has disrupted service for local police using AT&T as well as some operations at Charleston international Airport.

Meanwhile, Charleston County officials are asking that people not call 9-1-1 unless you are actually experiencing an emergency.

Police officials are also warning of traffic issues around AT&T service locations.

It's not just the Charleston area that's experiencing outages. One outage map watchdog site is reporting AT&T outages in Houston, Chicago, Atlanta, Dallas, Los Angeles, and New York. There's also a large outage in Washington D.C.

We have reached out to AT&T officials to find out what caused the disruption.

We will update this story as more information becomes available.

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